Privacy Policy

Kids’ Food Basket places a high priority on protecting your privacy. This privacy policy was created in order to demonstrate Kids’ Food Baskets commitment to the privacy of our donors, volunteers and website visitors. This policy explains what types of information is collected by Kids’ Food Basket and how this information is used.

Kids’ Food Basket supporters that sign up to receive Kids’ Food Basket communications voluntarily provide our organization with contact information such as name, mailing address, email address and phone number. We may use this information for specific, limited purposes.

How we use the information

We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain additional information about an order you placed, a donation you made or to send you additional information about Kids’ Food Basket.

If you make a donation or volunteer, we may contact you on occasion to offer you an opportunity to make another gift. You may also receive a personal call from a Kids’ Food Basket staff member or volunteer thanking you for your donation. You will always have the opportunity to opt-out or edit future communications from us.

Personal contact information may also be shared with certain vendors (i.e., reputable companies we use for services such as sending Kids’ Food Basket mail).

Personal billing information we collect and what we do with it

In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation or purchase a product. We use secure servers to gather and process your billing information. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.

Financial transactions and our secure servers

All financial transactions on our website, specifically donations and purchases, are managed through our agent, Stripe, which is TRUSTe certified. All transactions use an encrypted channel, take place on secure servers and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted email, for processing. Moreover, once your transaction has been completed, your credit card number is not retained.

IP addresses

Kids’ Food Basket uses your IP address to help diagnose problems with our server, to administer kidsfoodbasket.org, and for statistical metrics used to track website visitor traffic.

Personal Information Privacy

Kids’ Food Basket does not provide, sell, or rent personal identification information to anyone outside the organization. The Information that we gather may include your name, address, telephone number, email address, birth date or other elements of personal information.The information we collect is used to send the donation notification or information you requested and/or to inform the recipient of the opportunity to subscribe to receive Kids’ Food Basket updates, stories and opportunities to get involved. Such contact information is not shared with any other organizations nor is it added to any mailing list without the recipient’s explicit consent. The information that we gather may include your name, address, telephone number, email address, birth date or other elements of personal information.

External Links

Kids’ Food Basket includes links to external websites. These links do not fall under the kidsfoodbasket.org domain, and Kids’ Food Basket is not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

How to view or change your information

If you do not wish to participate to remain on the list, or if you wish to modify the frequency of future communications from Kids’ Food Basket, please write to us at our headquarters or email address below.

Also, with the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us.

Kids’ Food Basket
Attention: Development Department
1300 Plymouth Ave NE
Grand Rapids MI 49505
Email address: kidsfoodbasket@kidsfoodbasket.org

SMS Privacy Policy

We respect your privacy. When you sign up to receive text messages from Kids’ Food Basket, here’s what you need to know:

What We Send

We’ll text you about:

  • Event reminders
  • Donation opportunities
  • Volunteer updates

Your Info

We collect your name and phone number. We don’t sell or share your info with anyone else.

How to Stop Messages

You can stop receiving texts anytime by replying STOP. Need help? Reply HELP or contact us at kidsfoodbasket@kidsfoodbasket.org.

Message Frequency

You’ll get a few messages per month, depending on your involvement.

Data Safety

We do our best to keep your info safe, but texting isn’t 100% secure.

Questions?

Reach out to us at:

Kids’ Food Basket

kidsfoodbasket@kidsfoodbasket.org | https://kidsfoodbasket.org/

Non-Discrimination Statement

In accordance with federal civil rights law and USDA civil rights regulations and policies, the USDA, its agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the state or local agency that administers the program or contact USDA through the Telecommunications Relay Service at 711 (voice and TTY). Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

  1. Mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Mail Stop 9410, Washington, D.C. 20250-9410;
  2. Fax: (202) 690-7442; or
  3. Email: program.intake@usda.gov.

USDA is an equal opportunity provider, employer, and lender.